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Sub-processors

The companies that help us run Arqiflow, what each one does with your firm's data, and where.

Last updated

1.Who processes your data for us

These companies process a firm's data to run Arqiflow. Each handles only what its job needs, under a written agreement that protects it as our Data Processing Addendum does.

  • Hetzner Online GmbH
    Purpose
    Hosting: the server, the web app and the database
    Data it handles
    All of a firm's data in Arqiflow, except files
    Location
    EU (Finland)
  • Cloudflare, Inc.
    Purpose
    Network in front of Arqiflow (DNS, encryption, delivery) and file storage (R2)
    Data it handles
    Traffic to and from Arqiflow; uploaded files and pictures
    Location
    Global network; files: Western Europe
  • Supabase, Inc.
    Purpose
    Sign-in: accounts, passwords and sessions
    Data it handles
    Name, email address, sign-in method
    Location
    EU (Ireland)
  • Anthropic, PBC
    Purpose
    The agent's AI model (Claude), and its web search
    Data it handles
    What a person asks their agent and what the agent reads to do it
    Location
    United States
  • Google LLC
    Purpose
    Search by meaning (text embeddings, Gemini API)
    Data it handles
    The text of Knowledge pages and of the agent's memory notes, to index them
    Location
    United States
  • Resend, Inc.
    Purpose
    Email: invitations, notifications, and email sent to a project's address
    Data it handles
    Name, email address, the email's content
    Location
    United States
  • Creem
    Purpose
    Payments, as merchant of record: checkout, cards, invoices and tax
    Data it handles
    Billing contact, firm name, seats and plan
    Location
    Estonia (EU)

2.Not on this list

  • Apps your firm connects. Google Drive and Calendar, OneDrive, SharePoint and Outlook, Dropbox, Arqina, and the services a firm imports from (Asana, monday.com, Trello, ClickUp). Data goes to them when someone in the firm connects them, under the firm's own agreement with each.
  • Sign-in with Google or Microsoft. When you choose to sign in with them, they confirm who you are, under your agreement with them.
  • Public map and data sources. To describe a project's site, the server asks public sources about the site's location: OpenStreetMap, NASA POWER, Esri World Imagery, IGN and the French cadastre, Overture Maps, Wikidata and Wikimedia Commons. They receive a location, not who is asking or the firm's work.

3.Changes

We tell firms' owners by email at least 30 days before a new sub-processor starts processing their data, and update this page. A firm may object as the DPA sets out. Questions: [email protected].

Questions about this page go to [email protected]. Sub-processors is published by Arqiflow.