1.Who processes your data for us
These companies process a firm's data to run Arqiflow. Each handles only what its job needs, under a written agreement that protects it as our Data Processing Addendum does.
- Hetzner Online GmbHPurposeHosting: the server, the web app and the databaseData it handlesAll of a firm's data in Arqiflow, except filesLocationEU (Finland)
- Cloudflare, Inc.PurposeNetwork in front of Arqiflow (DNS, encryption, delivery) and file storage (R2)Data it handlesTraffic to and from Arqiflow; uploaded files and picturesLocationGlobal network; files: Western Europe
- Supabase, Inc.PurposeSign-in: accounts, passwords and sessionsData it handlesName, email address, sign-in methodLocationEU (Ireland)
- Anthropic, PBCPurposeThe agent's AI model (Claude), and its web searchData it handlesWhat a person asks their agent and what the agent reads to do itLocationUnited States
- Google LLCPurposeSearch by meaning (text embeddings, Gemini API)Data it handlesThe text of Knowledge pages and of the agent's memory notes, to index themLocationUnited States
- Resend, Inc.PurposeEmail: invitations, notifications, and email sent to a project's addressData it handlesName, email address, the email's contentLocationUnited States
- CreemPurposePayments, as merchant of record: checkout, cards, invoices and taxData it handlesBilling contact, firm name, seats and planLocationEstonia (EU)
| Provider | Purpose | Data it handles | Location |
|---|---|---|---|
| Hetzner Online GmbH | Hosting: the server, the web app and the database | All of a firm's data in Arqiflow, except files | EU (Finland) |
| Cloudflare, Inc. | Network in front of Arqiflow (DNS, encryption, delivery) and file storage (R2) | Traffic to and from Arqiflow; uploaded files and pictures | Global network; files: Western Europe |
| Supabase, Inc. | Sign-in: accounts, passwords and sessions | Name, email address, sign-in method | EU (Ireland) |
| Anthropic, PBC | The agent's AI model (Claude), and its web search | What a person asks their agent and what the agent reads to do it | United States |
| Google LLC | Search by meaning (text embeddings, Gemini API) | The text of Knowledge pages and of the agent's memory notes, to index them | United States |
| Resend, Inc. | Email: invitations, notifications, and email sent to a project's address | Name, email address, the email's content | United States |
| Creem | Payments, as merchant of record: checkout, cards, invoices and tax | Billing contact, firm name, seats and plan | Estonia (EU) |
2.Not on this list
- Apps your firm connects. Google Drive and Calendar, OneDrive, SharePoint and Outlook, Dropbox, Arqina, and the services a firm imports from (Asana, monday.com, Trello, ClickUp). Data goes to them when someone in the firm connects them, under the firm's own agreement with each.
- Sign-in with Google or Microsoft. When you choose to sign in with them, they confirm who you are, under your agreement with them.
- Public map and data sources. To describe a project's site, the server asks public sources about the site's location: OpenStreetMap, NASA POWER, Esri World Imagery, IGN and the French cadastre, Overture Maps, Wikidata and Wikimedia Commons. They receive a location, not who is asking or the firm's work.
3.Changes
We tell firms' owners by email at least 30 days before a new sub-processor starts processing their data, and update this page. A firm may object as the DPA sets out. Questions: [email protected].
Questions about this page go to [email protected]. Sub-processors is published by Arqiflow.